Privacy Policy

Privacy Policy

This Privacy Policy explains how Answer Steel Bone processes personal data in connection with answersteelbone.courses and related business software development services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
Data category

Data We Collect

We may collect identification details, contact information, account credentials, business-related messages, billing or transaction records where applicable, technical data such as device and browser information, usage data, and communications sent through forms or other service channels.

The categories of data collected depend on how users interact with the site and services.
Collection source

Sources of Data

We receive personal data directly from users when they submit forms, create accounts, request information, or communicate with us. We also collect data automatically through website logs, cookies, and similar technologies, and may receive limited information from service providers that support hosting, analytics, security, or payment-related functions.

Information comes from users, connected systems, and routine technical logs.
Cookie usage

Types of Cookies

Our site may use essential cookies to enable basic functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.

We use cookies only to support core operation, preferences, and measurement where permitted.
User control

Cookie Controls

Users may block or delete cookies through browser settings, although some site functions may not operate correctly if certain cookies are disabled. Where a cookie banner or preference tool is provided, users can use it to manage non-essential cookies.

Cookie settings can be adjusted through browser controls and, where available, site preferences.
Privacy Office

Contact Information

Privacy email
Telephone
+351 910 371 289
Mailing address
Núcleo Habitacional II do Enxerim 57, 8300 Silves
Privacy inquiries
GDPR
Regulation

GDPR Overview

Under the GDPR, we process personal data only where we have a valid legal basis, such as consent, contract performance, legal obligation, or legitimate interests. We apply data minimisation, purpose limitation, and security measures appropriate to the nature of the processing.

Regulation
Where GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, in some cases, related cross-border processing.
This section is intended for individuals whose data is processed under the GDPR.
GDPR Rights

GDPR Rights

Where the GDPR applies, individuals may have the right to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. Where processing is based on consent, consent may be withdrawn at any time without affecting prior lawful processing.

GDPR rights are available subject to the conditions and limits set by law.

Purposes of Processing

We use personal data to provide and maintain our services, respond to enquiries, manage accounts and client relationships, process transactions where applicable, secure the site, monitor performance, improve functionality, comply with legal obligations, and handle disputes or enforcement matters.

Processing is limited to operational needs and the purposes stated in this policy.

Service Providers

We may share personal data with hosting, infrastructure, analytics, security, communication, and payment-related providers that support our operations. These parties act under contractual or equivalent confidentiality and processing obligations and may not use the data for their own unrelated purposes.

Service providers receive only the information needed to perform their assigned functions.

Legal Disclosures

We may disclose personal data when required to comply with law, court orders, regulatory requests, or other binding legal processes. We may also share information to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of our users, business, or others.

Disclosure to public authorities is limited to lawful requests or mandatory obligations.
User Rights

Your Rights

Depending on your location and the processing involved, you may have rights to access, correct, delete, object to certain processing, or request restriction of processing. You may also have the right to data portability and to lodge a complaint with a competent supervisory authority.

Available rights depend on the applicable law and the context of processing.
Requests

How to Make a Request

To exercise a privacy right, we may ask for information needed to verify your identity and understand your request. We will respond within the period required by applicable law and may decline a request where an exception or legal obligation applies.

Requests are reviewed for identity, scope, and legal basis before we act on them.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purposes described in this policy, including service delivery, recordkeeping, dispute handling, and compliance with legal obligations. When data is no longer required, we delete it, anonymise it, or securely archive it where deletion is not immediately possible.

Retention periods are set by the purpose of collection, legal duties, and operational need.
Policy Updates

Policy Changes

When we make material changes, we will update the policy text and may provide additional notice where appropriate. The revised version becomes effective when posted unless a later effective date is stated.

We may revise this policy to reflect legal, technical, or operational changes.